일반도서
Managing the unexpected : assuring high performance in an age of complexity
표제/저자사항 Managing the unexpected : assuring high performance in an age of complexity / Karl E. Weick, Kathleen M. Sutcliffe
발행사항 San Francisco: Jossey-Bass, c2001
형태사항 xvi, 200 p.; 24 cm
총서사항 (University of Michigan Business School management series)
주기사항 Includes bibliographical references (p. 175-189) and index. 내용:
Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully.
표준번호/부호 ISBN 0787956279 (alk. paper)
분류기호 듀이십진분류법-> 658.4/056
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